FREQUENTLY ASKED QUESTIONS
ANSWERS TO YOUR TREATMENT OPTIONS DURING THE COVID-19 PANDEMIC
ARE YOU OPEN TO SEEING PATIENTS
DURING THE COVID-19 PANDEMIC?
Yes. We are open to treating emergency patients only, by appointment.
HOW DO I KNOW IF MY CONCERN OR PAIN
IS AN EMERGENCY OR NOT?
Please call our office. We will conduct an interview over the phone with you first to identify your concerns and determine if an appointment is necessary.
HOW DO I SCHEDULE AN EMERGENCY APPOINTMENT?
Call our office to discuss scheduling an appointment.
WHAT SHOULD I EXPECT WHEN MAKING AN APPOINTMENT?
When making an emergency appointment we will be taking a thorough medical history prior to scheduling an appointment to ensure it is safe to treat you at this time, for yourself, our staff, and other patients. It is very important to have that information readily available, as well as any insurance information.
IS IT SAFE TO COME INTO OUR DENTAL OFFICE FOR TREATMENT?
Safety of our patients and staff is a top priority for us. We want to make sure we can get our patients emergency needs met while providing a safe environment. We have taken additional infection control measures which include, but are not limited to; limiting how many patients are treated at a time to reduce who patients come in contact with, introducing surgically clean air technology that allows us to purify the air, reducing harmful aerosols and providing our staff with top line personal protective equipment. If you have any further questions regarding the safety of your appointment please call.
WHAT SHOULD I BRING OR NOT BRING TO MY EMERGENCY DENTAL APPOINTMENT?
Please bring your ID, any insurance information, and a list of current medications you are taking. The only people allowed in our waiting room are patients, or if a minor, they are allowed one parent or guardian with them. Please leave any family members or friends at home or in the car.
I WANT TO GET MY TEETH CLEANED OR OTHER ROUTINE PROCEDURE. WHEN WILL I BE ALLOWED TO SCHEDULE A ROUTINE DENTAL PROCEDURE?
At this time we are not scheduling any routine dental procedures. We are only treating emergencies at this time in accordance with CDC and ADA recommendations. It is unclear as to when we will be permitted to resume routine procedures, but will continue to keep our patients updated with this information as it becomes available. Anticipated date to resume is June 1st, but this date is subject to change.
ARE YOU OFFERING ANY PAYMENT OR FINANCING OPTIONS?
We understand that this is a difficult time financially for many. If you have questions regarding cost, payments, or financing options please call our office to discuss.